Privacy Policy

Last updated: September 2026

At Energie Fitness Cardiff St Mellons, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our gym, use our website, or engage with our services. We act as joint controllers with our franchisor and their Privacy Policy is found here: Privacy Policy

1. Information Collection
We collect personal data you provide, including for example your name, email, phone number, and payment information for membership purposes.

2. Use of Information
Your data is used to manage your membership, provide gym access, communicate facility updates, and maintain a safe fitness environment. We may also use it for direct marketing in relation to our gym if you opt into receiving marketing from us.

3. Data Security
We implement robust technical and organizational measures to ensure your data is protected against unauthorized access, loss, or alteration.

4. Your Rights
You have the right to access, correct, or request the deletion of your personal data at any time. Please note there are some instances where excpetions must be made:

The Right to Erasure (Aticle 17) is not absolute. It does not apply when processing or retention is necessary for compliance with a legal obligation.

• Legal retention periods: Tax and corporate laws usually require businesses to store financial and transactional records for a set period (commonly 6 to 7 years).

• Legitimate business interests: Retaining minimal transaction data prevents fraud or tax evasion by ensuring a verifiable audit trail.

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